16 Days – Where is CCMS? Why it can’t be complete.

Posted on August 31, 2011

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Good Morning California,

We’re curious where CCMS is after the so-called pause.

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On 8/26 we heard that with the exception of thirteen level three errors  (defined as an error that has a workaround) and one major reporting error that was separated from the project, CCMS is complete as of today.

But it was supposed to be ready on July 1.  Before that it was supposed to be ready on April 1st. And before that, November 2010 and before that – July of 2010. Before that, August 2009. And on and on and on. In fact, slipping time lines since 2006 have continued to push back CCMS delivery for over five years.

The AOC has alleged the use of hundreds of trial court testers to verify the completeness of the application. It has stated that all current CCMS courts have participated and confirmed the proper operation of the application. It has further represented that it has stress and load tested the application. Yet an integral component to the CCMS system is a document management system. Without having a document management system (DMS) to interface with CCMS there is no way to manage the documents and load them into or retrieve them from the system. Yet the AOC represents that the whole issue of document management systems remains an outstanding item that the AOC still needs time and money to work on. Regardless of what is finally selected for a DMS, the AOC will also need time to develop an interface to any and all selected document management systems hosted locally or at the CCTC at a substantial extra ongoing development costs.  Once such a system is integrated and the whole application is tested in real world conditions of utilizing a document management system, how will it perform?

Loading and retrieving documents into CCMS is one of its core functions. This is where the rubber meets the road as to the overall functionality and usability of the application itself. JCW has had others continuously representing to us that this application is not at all complete, that everything you hear from Bruniers and Moore is not true and that CCMS does not function the way it is supposed to. We have had others continuously represent to us that the application remains user unfriendly and uses a counter intuitive machine user interface.

On CCMS’s alleged date of completion, we want to know what the testers and the trial courts know about V4 because we are getting conflicting information. We can plainly see in reports to the Judicial Council from the AOC that DMS is an integral part of CCMS, yet in the so-called one year pause, no funding is being asked for to solve the DMS problem directly. Because of governance issues in the council where one vote was taken on the special funds report rather than individual votes on AOC recommendations, some funding will be taken out of the deployment costs to fund the DMS issue. The following was taken from the special funds allocations document, page 37, presented to the Judicial Council on July 22, 2011. http://www.courts.ca.gov/documents/20110722item3.pdf

We want to emphasize here that no working DMS interfacing with CCMS = No working CCMS.

16. CCMS Document Management System (DMS) Development and Deployment FY 2011–2012 Allocation from special funds—$0 

The need for a DMS has been identified by AOC divisions and trial and appellate courts. The former CCMS steering and oversight committees endorsed the need for a DMS to be integrated within CCMS. The Court Technology Advisory Committee recommended that a project to develop a DMS solution be undertaken. The AOC ISD has partnered with the  Superior Court of Santa Clara County to initiate a DMS pilot project targeted to provide input for the optimal DMS solution. Under the TCBWG one-year pause recommendation, no costs would be incurred for the development and deployment of DMS.

Under the alternative strategy identified in the CCMS Deployment section, funding in FY 2011–2012 will allow the following planned activities:

• Strategy and plans for a DMS development environment for early adopter courts that do not have a DMS or seek to use a centralized service;

• Negotiation and procurement of DMS software and professional services;

• Establishment of CCTC hosting services;

• Implementation of the DMS development environment; and

• Development of the business case for full deployment

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Tell us what you know about CCMS utilizing our private message window. 

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Here is a CJIS Group update on the DMS RFP and future award. This whole CCMS project is still well in development without having ever left.

DMS Contract Update – Santa Clara County & AOC

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